Data categories collected
To ensure a safe and legally compliant entertainment environment, we collect specific data sets. The scope of collected data is always proportionate to the purpose for which they are processed.
Identity and contact data
This includes information provided during registration, such as name, surname, date of birth (for age verification), email address, phone number, and residential address.
Technical and device data
We record technical connection parameters, including IP address, type of end device, browser model, operating system, and time zone. This helps detect fraud attempts and prevent unauthorized account access.
Transaction and activity history
Due to the nature of the services provided, we retain history of deposits, withdrawals, and game-related activity. This is necessary for financial reconciliation and operational security requirements.
Legal basis for processing
Data processing is based on clearly defined legal grounds. These include the necessity to fulfill a contract (terms of service), compliance with legal obligations imposed on us (e.g., anti-money laundering), our legitimate business interests (protection against fraud), and, in specific cases, the user’s explicit consent.
Purposes of information use
We use collected data for age and identity verification, player account administration, payment processing, technical support provision, analysis of behavioral trends to improve the interface, and ensuring IT system integrity.
Data retention period
Information is retained only for as long as necessary to achieve the purposes for which it was collected. After a user closes their account, certain data may be retained longer if required by applicable accounting or legal requirements or to resolve potential claims.
Disclosure of information to third parties
We do not sell personal data. However, it may be disclosed to trusted processors, including cloud infrastructure providers, payment operators, and security auditors. All partners are bound by strict data processing agreements.
International data transfers
In cases where server infrastructure is located outside the European Economic Area (EEA), we implement appropriate safeguard mechanisms, such as Standard Contractual Clauses, to ensure an adequate level of privacy protection.
Security measures
We apply advanced encryption protocols and physical protection measures for data centers. Although we make every effort to ensure a fully secure environment, no digital system guarantees absolute immunity from incidents; therefore, we require users to safeguard their own passwords.
User rights
Individuals whose data we process have the right to access, rectify, erase, restrict processing, and data portability. Users also have the right to object to processing for specific purposes.
Contact for privacy matters
All questions or requests regarding privacy protection should be directed to the email address: [email protected]. We strive to respond to inquiries as quickly as possible, in accordance with applicable legal deadlines.
Changes to the policy
The document may be updated periodically. Significant changes to the manner of processing information will be communicated to users in advance via email or in-system notifications.